Webdesign
Sounds easy. . . But without a perfect Webdesign, you will never get the crowd you wanted in the first place. Create your own, personal, unique, and attractive website. Increase visitors and make your website/webshop a place to come back to.
SEA
Search Engine Advertising. Attract more visitors by using the right online marketing strategy. Create a website that is visible and easy to find.
Branding
Brand Marketing is the basis for taking further steps. Because unknown makes unloved. Tell people who you are by making your brand visible and recognizable.
Website Optimization
Website Optimization to grow online. Optimize your website and stand out from all the other websites. Be unique and attract more visitors to grow.
Partner of Amazon and Bol.com
Welves is also a highly valued partner of Amazon and Bol.com, in addition to the consultancy and digital services we offer. On these major platforms we offer a wide range of high quality products. Most of our products are divided into the category home, garden and kitchen products. Welves is a trusted partner of Amazon and Bol.com. That is why we think its important to provide good products and a flawless customer service. To ensure high quality, we collaborate with the best and most reliable suppliers worldwide.
I do not recognize a transaction/payment, what can I do?
Besides our agency, we are having multiple trading names registered under Welves B.V. (LLC). If you’ve made a purchase on one of the webshops we are managing, the name Welves B.V. will appear on your credit card, PayPal, or bank statement. In case you are still not sure or doubting about anything, feel free to contact us.
Why am I not receiving any email notifications?
Notifications are sent to the email address you provided. If you don’t see the notification email in your inbox, please check your Junk or Spam folders. Also verify any firewall or anti-spam software you have installed is not blocking our emails. If this is not helping you may have entered a wrong or invalid email address.
Why doesn't your customer service offer phone support?
We don’t offer phone support because we truly believe it wouldn’t be possible to provide the same effective assistance over the phone. We offer 24/7 online support via email. All customer service agents are real, friendly and experienced humans working from our company in Europe.
How long will it take to respond to my support request?
Response times may vary because of the different time zones. It is based on the support volume we are currently experiencing. We try our best to respond as quickly as possible, within 1-5 days, but it may take longer if the question is more complex, or requires more investigation. During the holidays, we are receiving a large number of incoming emails, which leads to a longer response time than usual. We thank you for your patience and will get back to you as quickly as possible.
Contact
support@welves.com Welves B.V. Werkhorst 38 7944 AV Meppel the Netherlands
